Enchanted Garden Key Pendant Necklace
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Estimated Delivery:Jan 20 - Jan 24
Unlock a world of wonder with the Enchanted Garden Key Pendant Necklace by Trivellolab. Crafted from 925 sterling silver, this delicate design features a soft pink teardrop crystal framed by swirling vine motifs and tiny sparkling accents, creating a key that feels both magical and meaningful.
Shipping & Delivery
Most orders ship in 1–3 business days. Transit times are estimates and may vary slightly due to carrier handling, weather, or local customs processing (if applicable).
| Region | Processing | Transit Time | Standard Shipping | Free Shipping |
|---|---|---|---|---|
| United States | 1–3 business days | 4–7 business days | $6.99 (orders under $89) | Free (orders $89+) |
| Canada | 1–3 business days | 4–7 business days | CAD $8.99 (orders under CAD $89) | Free (orders CAD $89+) |
| Europe (selected countries) | 1–3 business days | 5–10 business days | €6.99 (orders under €89) | Free (orders €89+) |
| United Kingdom | 1–3 business days | 5–10 business days | £6.99 (orders under £89) | Free (orders £89+) |
Free shipping threshold: calculated on the merchandise subtotal after discounts and before taxes. If a discount lowers your subtotal below the threshold, standard shipping may apply.
Tracking: you’ll receive a shipping confirmation email with a tracking link once your parcel is handed to the carrier.
International orders: duties/taxes may apply depending on your country’s regulations.
Returns & Refunds
Every Trivellolab piece is prepared with care. If something isn’t right, we’ll help you resolve it promptly. Returns or exchanges may be requested within 14 days of delivery (based on carrier tracking). A Return Authorization is required—please email info@trivellolab.com with your order number and the item(s) you’d like to return.
- Condition: items must be unworn, unused, unaltered, and returned with original packaging and inserts.
- Change of mind: return shipping is the customer’s responsibility. We recommend using a trackable service to ensure safe transit.
- Damage / defect / incorrect item: please contact us within 7 days of delivery with clear photos of the item and packaging. Once confirmed, we will offer a replacement, exchange, or refund and cover reasonable costs required to resolve the issue.
- Refunds: returns are inspected within 2–5 business days after arrival. Approved refunds are issued to the original payment method. Depending on your bank/provider, funds typically appear within 5–10 business days after processing.
- Shipping fees: original shipping charges (if paid at checkout) are non-refundable unless the return is due to our error.
- Free shipping: if your order qualified for free shipping and a return lowers the remaining merchandise subtotal below the free-shipping threshold, the original outbound shipping cost may be deducted from the refund.
- Final sale & custom pieces: custom-made/personalized items and final-sale pieces (when clearly stated) are not eligible for return or exchange.
- International duties & taxes: any duties, taxes, or handling fees assessed by your country are the customer’s responsibility and are generally non-refundable.
For full details or assistance, contact our studio at info@trivellolab.com.
At Trivellolab, true refinement goes beyond appearance—it is defined by the responsibility behind every choice.
We prioritize precious metals sourced from small-scale mining systems that adhere to strict social and environmental standards, ensuring fair compensation for miners and contributing additional premiums toward safety, ecological protection, and long-term sustainability. Each piece begins with a clear and respectful origin.
All chains are crafted from 925 sterling silver and finished by partners who operate under responsible industry practices. Our gold plating process follows carefully controlled material and production standards, complemented by an anti-tarnish protective coating supplied by compliant manufacturers—helping to slow oxidation, enhance durability, and maintain a sense of quiet confidence over time.
Sustainability extends beyond the jewelry itself. Our packaging is made using paper from responsibly managed sources and constructed entirely from 100% recyclable materials, balancing protection, presentation, and environmental consideration without compromise.
